Employee Dispute Resolution: Mediation through Peer Review

Have you ever been in a workplace situation where a supervisor has made a decision that you don’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized procedure.

Ø What is Peer Review?	Ø Initiating the Process
Ø The Peer Review Panel	o Choosing a Facilitator
o Choosing the Panel	o The Panel’s Contract
o The Panel’s Role and Responsibilities	Ø Asking Questions
Ø The Peer Review Process	o Preparing for the Hearing
o The Hearing	o Making the Decision
Ø Panel Walkthrough	Ø Why Does the Process Fail?

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