Ø       Introductions, Objectives, Agenda

Ø       Facilitating Open Discussion

Ø       Pre-assignment discussion

Ø       Structured Activities

Ø       The purpose of group facilitation

Ø       Difficult Situations & Difficult People

Ø       Difference between “content” and “process”

Ø       Preventions and Interventions

Ø       What group dynamics are really like

Ø       Developing Sustainable Agreements

Ø       What is a facilitator’s role?

Ø       Surveying the Territory

Ø       Facilitative listening skills

Ø       Building a Shared Framework of Understanding

Ø       Introductions, Objectives, Agenda

Ø       Developing Sustainable Criteria

Ø       Pre-assignment discussion

Ø       Gradients of Agreement

Ø       The purpose of group facilitation

Ø       Practice:  Assignment

Ø       Difference between “content” and “process”

Ø       Facilitating Open Discussion

Ø       What group dynamics are really like

Ø       Structured Activities